UC
Ursula C

1 reviews | Active since Jun 2011

07 Mar 2024, 12:40

30% Pass Rate Example in Supersonic Accounts Department

If it were possible to give a negative rating it would be -300 because the accounts department has simply got to be THE most *********** bafoons every employed. They could not find a payment from JUNE 2023 so after many wasted days of trying to resolve I made the THIRD payment on 23 January 2024.... guess what - they still can't allocate it in spite of ALL the calls logged on their various platforms: WhatsApp line 5/2/24 SST276637 8/2/24 SST276637 9/2/24 SST279956

Supersonic portal 10/1/24 SST259191 24/1/24 SST266503 08/2/24 SST279134 20/2/24 SST288521 24/2/24 SST291602 28/2/24 SST295376 5/3/24 SST300503

24/3/24 SST265785 - closed not allocated 23/1/24 SST265124 - closed not allocated 24/1/24 SST266513 - closed not resolved 2/2/24 SST279134 - closed not allocated 5/2/24 SST276530 - closed not allocated 5/2/24 SST276637 - closed not allocated 6/2/24 SST277903 - closed not allocated 8/2/24 SST279012 - closed not allocated 9/2/24 SST279956 - closed not allocated 10/2/24 SST280589 - closed not allocated 28/2/24 SST295384 - closed not allocated

Email 10/1/24 SST259191 10/1/24 SST251935 19/1/24 SST263738 20/1/24 SST264279 24/1/24 SST266503 8/2/24 SST279134

Facebook No reference numbers given for 20/1/24 (x 3) - timed out with no response.

Even with it sitting at ICASA they are unable to resolve it - please can you employ people with more than 30% pass rate in the accounts department!!!

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Replies (1)
UC
Ursula C's update08 Mar 2024, 19:42
Reviewer Update
Supersonic know they are so useless that they don't even bother to respond with their usual lies about getting someone to look into the matter - speaks volumes when even your staff aren't prepared to lie on a public platform for you anymore because they are fully aware of just how *********** you are!