3 WEEKS NO SERVICE 😡😡😡

Supersonic + Metrofibre is a match made in hell. Stay away from either one. I reported 3 weeks ago that my fibre line drops every 15 minutes and I have to switch off the stupid black box and wait 5-10 minutes for the connection to be back. It's never done this since 2020/2021. Up to Today I am still waiting for a technician to come or someone to run tests. I have tickets with both Metrofibre and Supersonic. I have done followups and all I ever got was "Sorry, I was on leave". I had paid Supersonic, since I was magically now in arrears after they switched billing systems. Only Today someone calls to try and do tests. I am fed up with both Supersonic and Metrofibre. I am ripping their stupid cables from my property Today.