RM
Robert M
1 reviews | Active since Sept 2020
30 Sept 2020, 12:01
2min to sign up, a months worth of headaches.
Signed up with them. Took over two weeks to deliver a modem. Was happy with the line being provided. Moved premises asked them to assist with a change of premises, over a dozen calls and a month delay, they indicated a 7-14 working day delay, they still hadn't assisted. Now they sent me an invoice for the past month of non-service because I have cancelled my subscription.
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Replies (2)RM
Robert M's updateReviewer Update
30 Sept 2020, 12:30Thank you Sandra, I shall be available between 3-4 pm. It saddens me slightly that I had to resort to a public forum in order to get a response as I did raise this with your accounts department before.
RM
Robert M's update30 Sept 2020, 12:30
Reviewer Update
Thank you Sandra, I shall be available between 3-4 pm. It saddens me slightly that I had to resort to a public forum in order to get a response as I did raise this with your accounts department before.
RM
Robert M's updateReviewer Update
05 Oct 2020, 11:22Hi Sandra,
Your billing department has yet to contact me regarding the invoice sent to me for this past month of non-service.
Regards,
Robert M
Your billing department has yet to contact me regarding the invoice sent to me for this past month of non-service.
Regards,
Robert M
RM
Robert M's update05 Oct 2020, 11:22
Reviewer Update
Hi Sandra,
Your billing department has yet to contact me regarding the invoice sent to me for this past month of non-service.
Regards,
Robert M
Your billing department has yet to contact me regarding the invoice sent to me for this past month of non-service.
Regards,
Robert M