WS
Warren S
1 reviews | Active since May 2022
20 May 2022, 10:52
24 days and counting still waiting for my refund.
Customer service lacking!
Battling to get my refund from supersonic caused by their system error. At first I was told by the agent it takes 21 working days for supersonic to process refund. Today is day 24 and I am still waiting, despite follow up emails which do not get responded to by their agents.
I am a very unhappy customer.
Helpful (0)
Replies (4)0
Replies (4)
Supersonic 's replyOfficial
20 May 2022, 11:00We humbly apologize for the inconvenience caused. Kindly forward us a direct message with your query so we can assist further.
Supersonic 's reply20 May 2022, 11:00
Official
We humbly apologize for the inconvenience caused. Kindly forward us a direct message with your query so we can assist further.
Supersonic 's replyOfficial
20 May 2022, 11:19We apologize for the frustration caused. Kindly be advised that we are looking into this query .
Kind regards
Supersonic 's reply20 May 2022, 11:19
Official
We apologize for the frustration caused. Kindly be advised that we are looking into this query .
Kind regards
WS
Warren S's updateReviewer Update
20 May 2022, 15:18Emails sent
WS
Warren S's update20 May 2022, 15:18
Reviewer Update
Emails sent
WS
Warren S's updateReviewer Update
25 May 2022, 09:32Good day
Please advise the status of my refund
Please advise the status of my refund
WS
Warren S's update25 May 2022, 09:32
Reviewer Update
Good day
Please advise the status of my refund
Please advise the status of my refund