11 Days Offline - Zero Accountability or Customer Care I have been entirely without internet for ...

11 Days Offline - Zero Accountability or Customer Care I have been entirely without internet for 11 days. I logged a ticket with Supersonic on Monday 7 September( ref ***). Despite paying my account in full, Supersonic has failed to resolve the issue or push their infrastructure partners for a fix. To make matters worse, their consultants refuse to refund or reimburse me for the days I have been offline. I also emailed *** on 13 September and have received zero response. Shocking customer service and total lack of ownership.