WS
Wesley S

1 reviews | Active since Feb 2019

11 Aug 2020, 12:24

0 people working at call centre, 0 assistance, 0 response, 0 rating honestly

PLEASE CONTACT ME SO I CAN CANCEL

Hi, for the love of god, please cancel my installation. I app**** over a month ago, i cannot get through to anyone on the call center or the whatsapp line, the one time i got through your line dropped, all i want is to cancel.

I decided i could no longer wait around with no updates, it took one day for Mweb to come out after i app****.

Also why even have a support email address if it is unattended.

0
Replies (1)
WS
Wesley S's update11 Aug 2020, 13:43
Reviewer Update
Super Sonic has now gotten in touch with me,
Should anyone have issues i the future, i recommend skipping all channels of communication they put forward and jump to hello peter.

I would update the rating to a 3 star as atleast the customer team monitoring hello peter is on the ball.