**** alert - Order says Delivered when it hasn't

I ordered a wig and a hot comb from Superlove and paid R2600. When I track the order it said Delivered when it has not been delivered. They don't respond to WhatsApp or their online chat. I think I have been ****med. R2600 is a lot of money. Don't give away your hard earned money to internet ****s, learn from my mistake.