ZN
ZONWABILE N

1 reviews | Active since Sept 2015

22 Dec 2015, 08:41

WORST SERVICE EVER / NO DELIVERY

I PLACED 2 ORDERS ON TUESDAY 15 DEC 2015, WAS INITIALLY TOLD TO EXPECT MY DELIVERY ON FRIDAY 18 DEC. AS SOON AS THEY RECEIVED THE PROOF OF PAYMENT THEY CHANGED THE DELIVERY DATE TO MONDAY 21 DEC.<br> <br> TODAY ITS TUES 22 DEC I AM STILL WAITING FOR MY DELIVERY.<br> <br> THIS IS NOT THE FIRST TIME THEY HAVE FAILED TO DELIVER ON TIME.<br> <br> I AM REALLY NOT HAPPY WITH THIS BECAUSE WHEN I PHONED THEIR COURIER COMPANY DAWN-WING THEY KEPT ON DROPPING THE PHONE ON ME AS SOON AS I LAID A COMPLAIN REGARDING MY DELIVERY .<br> <br> <br> THIS IS UNACCEPTABLE, NORMALLY DELIVERY IS DONE WITHIN FEW DAY ( 3 DAYS MAX).<br> <br> <br> <br> WHY ON EARTH DO I HAVE TO WAIT MORE THAN 7 DAYS FOR A LOCAL DELIVERY ( CAPE TOWN)<br> <br> <br> I AM REALLY ****ED OFF NOW.

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Replies (1)
Superbalist.com
Superbalist.com's reply22 Dec 2015, 10:54
Official
Hello YE SERVICE,

I am sincerely sorry about the delay of this order.

We have followed up on this for you with the couriers and they have ensured delivery will be made today and we will be following up during the day to make sure it is done.

Apologies again for the frustration caused.

Hope you have a superb festive season.
Kind regards
Claire Gravell
Client Concierge Specialist