1 reviews | Active since May 2016
Worse online site
<p>This is the worse experience I ever had when buying online. I ordered a Daran TAN showe the first time, received the item.. It was cognac !</p> <p>decided to keep it and buy another Tan one, again I received the cognac! Makes no sense. Website has working info </p> <p>Im the one who picked up the error the second time and since last week I have been call in numerous times to try and sort this out. All my efforts to no avail </p> <p>And when I queried it, I got 4 confirmations that I will receive the Tan color! </p> <p>Incorrect item shipped for the SECOND time!<br />buyer(Ricky) has no idea what different colors are! Tan&Cognac not the same at all!<br />Wasted a week trying to sort this issue out. The issue I picked up.<br />Ricky and Devon no help at all! And they are buyers? Who don't know the product?<br />Sheldon and Marion best ppl to deal with!! They should rather be the buyers! As they know way more </p> <p>will never even buy form "SA worse online store" ever again </p> <p>Just shows that online buying is not the best way to go anymore. </p> <p>Totally disappointed! And will not recommend superbalist to anyone </p> <p>check the "Tan" color on the pic lol</p> <p>didn't even want to give one star review. Would give the no stars if I could </p> <p> </p>
Hi Shaheen,
Thank you for the chat and sharing your side of the story, it was such a pleasure!
Just to revise, I will be heading up an investigation with regards to the correct shoes being assigned and logged - once or if the shoes are available I will give you a call and let you know.
Please check your email as per our communication.
Kind regards
__CLAIRE GRAVELL__CLIENT Concierge Specialist__
Hi Shaheen,
Thank you for the chat and sharing your side of the story, it was such a pleasure!
Just to revise, I will be heading up an investigation with regards to the correct shoes being assigned and logged - once or if the shoes are available I will give you a call and let you know.
Please check your email as per our communication.
Kind regards
__CLAIRE GRAVELL__CLIENT Concierge Specialist__
Complete change of mindset regarding superbalist. Call from Claire Gravell made everything right!!!
thanks so much for your feedback and assistance!
rating changed to 5 starts, as that's what they deserve, for being my favorite online store
Complete change of mindset regarding superbalist. Call from Claire Gravell made everything right!!!
thanks so much for your feedback and assistance!
rating changed to 5 starts, as that's what they deserve, for being my favorite online store
