Worse and Worse as the years go on

I ordered 3 items which clearly showed in stock on their website. This morning I get an sms saying x amount will be refunded to my credit card without reason, firstly I think this is a **** because the sms has no indication it is my order. No order number at all no other information just that it is being refunded. Customer experience here lacking.

I then go and check my order and 2 of the 3 items have been canceled AGAIN WITHOUT GIVING A REASON.

I phone to ask and I am told that there is a mix up with stock at the warehouses? I 'm sorry but a mix up with stock - you are one of the biggest e-commerce providers on the continent. Take-a-nothing and superba**** are going further down and they seem to have no interest in actually fixing the issues multiple consumers are facing. With the launch of Amazon and Bash in the market what would make a consumer come back to their platforms? This is not my first issue with superbalist but honestly it will be my last.

They have had the monopoly in SA for too long and going forwards I will ensure their competitors receive my money.