CC
Carey C

1 reviews | Active since Aug 2015

26 Aug 2015, 11:37

Used Product

I recently purchased a New Balance sneaker on Superbalist. When my shoe arrived on Monday 24th August, I saw dirt marks on the side of it, as well as underneath, it had clearly been worn already. I am so upset and disappointed with the quality of my shoe and how I received it. I thought so highly of Superbalist and did not expect service of this standard. I did not spend R1500 to receive a used sneaker.

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Replies (1)
Superbalist.com
Superbalist.com's reply26 Aug 2015, 17:26
Official
Hello CLAIRE28,

I would sincerely like to apologise for the state in which you received your order in, This is definitely not the standard we have and are addressing this with the relevant parties.

I will be emailing you shortly with further information.

Kind Regards,
Chloe Moos.
Head of Client Concierge.

Best regards,