UNRESOLVED ORDER ISSUE

I am extremely disappointed with my experience with Superbalist and Payflex. My order #***1 for (R839) was cancelled by Superbalist, yet in the Payflex system it still shows as active, and I am expected to pay for something I never received. I have made multiple attempts to contact Payflex for assistance, but to date, I have received no response, no update, and no refund.

It honestly feels like Superbalist and Payflex are working hand in hand to **** customers. How can an order be cancelled on one end, but still be active and billed on the other? This is unacceptable and incredibly frustrating.

I feel ****med, ignored, and let down by both companies. I kindly request immediate assistance to resolve this issue and to have my funds reversed. This level of service is disgraceful.