unprofessional service

<p>I ordered 2items of clothing from superbalist, but received one due to mistake in their inventory/stock etc...but they invoiced me for both, plus delivery fees. </p> <p>I've asked for a refund, sent them my banking details ....it's been almost 2weeks since, money not in my bank account yet. They sent me a proof of refund with no banking details on it. </p> <p> </p>