Unhappy client

I've been shopping online from many different shops, but I've never seen such unprofessional and pathetic service. I order clothes and never received any confirmation email or SMS to prove that the order was received. I had to keep checking on the app which also is not very clear as to where/how far is the order. I had to further follow up since I was told that the order will be delivered on the fifth. Today is the seventh and still nothing. Today I had to follow up again on their Facebook page and I received another one star type of a response. The person replying is not even sympathetic, the response was that I must take note that the order will be delivered on the 7th before as if the person doesn't even know that today is the 7th. I was further told that the driver was gonna phone call me when they arrive. I didn't move to anywhere, I cancelled my plans because of ****s who just wanted to get rid of this irritating customer wanna be.

This is so inconveniencing and I want to tell Superbalist that your service is the worse ever, I regret wasting my efforts trying to support you. Please I hope my money won't take this long because I'm fed up of waiting. I WANT MY MONEY BACK because it's past five o'clock now and your driver is not here you *********** ****mers and ****s.