Unacceptable service

A couple of weeks ago I ordered an item and paid for overnight delivery. Superbalist delivered the incorrect item/size. I logged a return and received the item 3 days later and not next day as i initially paid. The item was incorrect again. The refunded me without an apology and did not refund the R90 delivery fee.

Today I thougth i would give them another chance and ordered an item same day delivery, i saw afterwards the item will only be delivered on Monday, no email, no explanation. I phoned in and the client services consultant said she would get back to me and didn't. Now when you phone their lines are of due to covid, after 2 hours?