GN
Gugulethu N
1 reviews | Active since May 2016
06 May 2016, 13:10
The worst online store you caan buy from
Don't ever make a purchase from superbalist. 6 weeks ago I purchased a sneaker and it was delivered as they had deducted the cash exactly after I submited the checkout order. I had to return the shoe as it did not fit and I was promised a refund of the full amount I had paid. Close to 7 weeks later and I am still waiting for my money, that shoes cost me close to R2000 and I expected my money to be paid back as quickly as it had been taken of my account. Superbalist pay back the money!!! This is BS, I have never been so dissapointed as they do not even show any care when I call to find out what is happening.
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Replies (1)Superbalist.com's replyOfficial
06 May 2016, 13:57Hi Gugu,
Our sincerest apologies for the delay in you receiving your refund. As per our telephone conversation, we will be resolving this issue for you today so that you can receive your refund asap. Kind regards, Robyn van Staden Client Concierge SpecialistSuperbalist.com's reply06 May 2016, 13:57
Official
Hi Gugu,
Our sincerest apologies for the delay in you receiving your refund. As per our telephone conversation, we will be resolving this issue for you today so that you can receive your refund asap. Kind regards, Robyn van Staden Client Concierge Specialist