AF
Annegret F

1 reviews | Active since Jul 2015

27 Jul 2015, 11:30

TERRIFIC SERVICE

I ordered something from this site. After my payment (with my credit card) I got an e-mail that stated that there were problems with the system and that the payment did not go through. This morning I received another email saying that my parcel has been shipped and I will receive it on Wednesday! <br> <br> I was very confused, so I contact the help center via the LIVE CHAT to ask about my order. Within 10 minutes someone rep**** - gave me the tracking number of my parcel being handled by Dawn Wing and assured me that everything was on track!! <br> <br> WOW!! Again, it is proven why I use [URL Removed] all the time!! Thanks for making my shopping experience great!!

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Replies (1)
Superbalist.com
Superbalist.com's reply28 Jul 2015, 15:45
Official
Hello annefis,

We are so happy to hear that your order has been seen to and is making its way to you right now! We do strive to offer our customers a truly Superb shopping experience :)

We look forward to seeing you back soon again!

Kind Regards,
Chloe Moos.
Head of Client Concierge.