Terrible service

I am absolute outraged at the pathetic level of service provided by Superbalist. What was supposed to be a simple delivery has turned into a masterclass in incompetence and professional negligence. The "service" I’ve received has been nothing short of a disgrace. Broken promises your delivery timelines are clearly a fiction. My time is valuable, and having get daily sms about delivery delays with no factual reasons on a service I’ve already paid for is insulting. Support team is either unwilling or unable to provide a straight answer. Being told that the only communication with courier is email I must wait till the courier decides to respond even if takes 2 years that simply means you have no control on customers orders and that your faith is with courier . There is no sense of urgency, no ownership of the mistake, and zero respect for the customer. I am tired of the generic, scripted excuses. I am not interested in "apologies for the inconvenience" I am interested in results.

This order was schedule for delivery last week Friday already after its was placed on the 3rd April its half a month later ,