Terrible service

<p>After placing my order I get a confirmation that my delivery will take place in two parts, I recieve the first half of my order, no problem.</p> <p> </p> <p>I get an sms saying that the second half of my order will be delivered on Thursday 5 January 2017 before 17:00.</p> <p>The package didnt arrive.</p> <p>On Friday 6 January, I tried speaking to someone on the live chat to see where the package was, as I needed it by the weekend, she told me she could not give me an ETA as she could not contact the driver, I informed her I would be leaving at 3pm and she told me she would make a note on the waybill (which was obviously a lie, how could she if she could not contact the driver?)</p> <p>I waited around for the package which didnt arrive.</p> <p> </p> <p>Monday 9 January, I recieve my order, the tshirt which I ordered in black, arrives in pink, and can no longer be exchanged as they are now all sold out.</p> <p> </p> <p>Superbalist is usually reliable and accurate but I'm wondering if I will use them again.</p> <p> </p> <p> </p>