1 reviews | Active since May 2014
Terrible Service
<p>How long does it take for team of concierge assistances to respond to an email? If their working hours begin at 7am? And and email was sent in their absence..... I keep receiving automated emails. I need urgent assistance please. </p>
Good day Lutendo,
We acknowledge receipt of your Hello Peter complaint.
We have tried contacting you on the following number: *** at 13:55 pm
on 21/10/2016, but was unsuccessful and left a voicemail.
We have also searched for any communication or e-mails received from you, on the
following e-mail address, but was unsuccessful and could find no e-mails:
***
Please advise, as to how we can be of assistance to you. Once we have received your feedback we will assist you as soon as possible.
We apologize for any inconvenience and frustration caused.
Kind regards
Hanrie Havenga
Superbalist Head Client Concierge
Good day Lutendo,
We acknowledge receipt of your Hello Peter complaint.
We have tried contacting you on the following number: *** at 13:55 pm
on 21/10/2016, but was unsuccessful and left a voicemail.
We have also searched for any communication or e-mails received from you, on the
following e-mail address, but was unsuccessful and could find no e-mails:
***
Please advise, as to how we can be of assistance to you. Once we have received your feedback we will assist you as soon as possible.
We apologize for any inconvenience and frustration caused.
Kind regards
Hanrie Havenga
Superbalist Head Client Concierge