Support team at Superbalist suck!

This is so frustrating, I had an order arrived with a mark on it. Same day I received the item I lodge a return back. The garment has all the necessary tags still attached to it. I followed the return policy guidelines. And now they sending it back to me. I refuse to receive a garment that’s damage! I’m not a happy customer and to top it off the support team are rude and keep on asking me to send an email and I sent 7 emails stating my case. People should not shop on Superbalist ! The stock is faulty and has marks on it and the support team knows nothing how to handle this sort of escalation. Dumb I tell you!