Superbalist.Com is an Online ****

Superbalist.Com is a ****, I’ve made orders on 5th Nov and I was told that items will be delivered on the 9th Nov and no they didn’t keep to that promise instead when I checked my order status they have already specified items as delivered and yet they did not, I called them and sent numerous emails but nothing has been done, they keep saying items will be delivered in the next 24hrs but still nothing, I can’t even track items since they have already been specified as delivered, neither did I see items or the money paid. It’s just a frustrating situation.