Superbalist the worst experience

I bought a pair of jeans #***0 on the 20th of September, w32L34, instead they delivered W34L32, I logged a return and ddnt make much of it, they processed my exchanged and gave me a new order number #***7, on arrival, its still the same l34w32, the same wrong thing, its the 4th of October today and they still have not come to collect my exchange or let alone approve it, this is very disappointing as i have emailed already and their call centers put you on hold and it autohangs up, doubt anyone even mans the calls. very very disappointed