Superbalist super *****-up

<p>We ordered 4 carpets from Superbalist.com and have been trying for repeatedly three weeks to return 2 of them.</p> <p>After repeated phone calls and emails we were told that they had dropped the return request because the couriers came to collect the carpets on 3 occasions but couldn’t do so.</p> <p>The 3 ‘collections’ were as follows:</p> <p>1. Courier arrived with no documentation or ID asking for ‘return from Takealot’ (not Superbalist.com). He had absolutely no idea of what the item was. We asked him to return with some proof.</p> <p>2. Courier arrived and again had access to the carpets but his vehicle was too small to carry the carpets.</p> <p>3. A different courier arrived, again had access, but had the same size vehicle.</p> <p>We seemed to have resolved this but they use Skynet ‘couriers’ who promised to arrive between 8 am and 5 pm but continue to defect on their word. </p>