Superbalist - "Spoiling Moments"

Some context..

Me and my girlfriend moved in together 2 months ago. What wonderful time we thought. We redecorated and spent over R20 000 with Superbalist. That is when the nightmare started.

1) The bar stool and standing lamp we ordered arrived without all of the parts needed to assemble them.

2) I requested a refund for the faulty products to be picked up. 3 times, i repeat, 3 times in a row, Superbalist sent me an sms informing me that "the courier will be there before 5pm today" i went home 3 days in a row having to take a half day's leave to be there when the courier arrive. All 3 times the courier did not arrive. The 4th time they showed up. My refund was released on the 8th of August 2018, up to this moment, i still have not received the money in my bank account.

3) I gave superbalist another chance and ordered a 6 seater dining table. On Monday i received an sms informing me that the courier will be there before 5pm, again i left work early to be there, again, no courier. They delivered a day late (yesterday)

4) When i unpacked the table it was broken and full of holes, such terrible quality! I have sent superbalist multiple messages, still no phone call.

I would not recommend this business to anyone, the quality of the products are shocking! And the customer service is non existent! Here me and my girlfriend sit in a new house with all our tables lamps and bar stools, broken, incomplete, and the money is not in my account.

Superbalist - "Spoiling moments"