CF
Chiara F

1 reviews | Active since Jan 2011

28 Jun 2016, 15:04

Superbalist's couriers saga continues - now parcel that was picked up cannot be found!

<p>After the saga of the parcel that could not be picked up due to the useless courier that Superbalist uses, now I get a call from someone asking me if the parcel was ever picked up because they don't have a record of it!! I wrote exactly because I never received a notification of the parcel being picked up by the couriers or anyone so I wanted to follow up and guess what? The parcel has vanished! You are the DISGRACE of internet shopping and continue to deal with useless couriers. I now demand my R 1,200 back because this is just completely gone crazy!!</p>

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Replies (1)
Superbalist.com
Superbalist.com's reply28 Jun 2016, 16:02
Official

Good evening Chiara,

Thank you for taking my call, as mentioned I am escalating your situation with our couriers to find out what is happening.

I will be in contact with you with an update.

Chat to you soon.

Kind regards

__CLAIRE GRAVELL__CLIENT Concierge Specialist__