Superbalist retrieve and speedy replace

I had ordered a silver stiletto as I was a brides**** in my cousin's wedding. Needless to say , upon receival of the package the one shoe had a thick line of superglue that was obvious to the eye. I referred back as I was strapped for time with the wedding approaching fast. I contacted them with an image and they collected the parcel with a new unblemished pair at once within two days after the complaint and explaining to them the dire need for it. Despite the mishap, I will without a doubt online shop from them again.