NM
Ncami M

1 reviews | Active since May 2018

30 Nov 2020, 14:43

Superbalist is proving to be just another peace of **** e-commerce with no sense

To say I am dissapointed by superbalist is an understatement. I stayed up on thursday waiting to shop the balck friday sale at midnight. I purchased christmas gifts for my family and the delivery estimate was 2 of November. My order number is: Order no: ***. So superbalist decided to deliver my order on a sunday afternoon without any notice or whatsoever! So now I just checked my oder status and it's saying cancelled because apparently the driver made multiple attemps to deliver the order (on a Sunday). I requested the order to be delivered to my job (at the university) because I noticed that it will be delivered on a weekday. So the driver made multiple attemps to deliver my order at the university on a sunday... Like don't I have a life? Does superbalist expet me to be waiting outide the university gate the whole weekend waiting for my delivery? What annoys me the most is that the driver didn't even call me to tell me about the delivery.

I am very unhappy and feel like I have been treated very unfairly considering all the support I have been giving to superbalist. That day alone I spent a lot of money buying from them so I really don't deserve this BS at all. I don't know why a refund would be processed to me just because of a failed sunday delivery... Can this be fixed because I need the things I purchased, my sleepless night can't be in vain. This is really very unprofessional.

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