Superbalist failed me 3 times. #***9 #***3 #***3

I purchased a Fitbit from Superbalist for R5,499.00 25/02/2020. 2 years later the device suddenly stopped working. I booked a return and the driver collected the item on 11/03/2022. Superbalist rejected the return claiming that the watch was out of the 24-month warranty. When I asked to help me to repair the watch, they rudely told me to deal directly with Fitbit USA. They attempted to compensate me by issuing me with a 50% compensation voucher. However, they excluded the brand Fitbit from the voucher. So I could not use the voucher to purchase a new device. Nevertheless, I purchased a Fitbit from Superbalist for R3,999.00 on 20/03/2022. Only to be told today they had to cancel my order because they had an "Inventory Error". I am beyond disappointed with the Pathetic service received from this company. I will NEVER buy from Superbalist ever again. I have lost faith.