Superbalist doesn't care about their customers during national lockdown.

I placed an order on the 9th April with the understanding that lockdown would be removed and I would be at work when the would deliver the parcel. Unfortunately, lockdown was extended and I am not allowed at work. I phoned the call centre which is deactivated so I emailed them as the delivery was going to my work address and not my alternate address and I wouldn't be able to pick it up. They told me I cannot change my delivery address which is unfair and not in their terms and conditions. They also said I could just cancel my order and reorder. Reorder a month later when I bought everything in special ? No thank you ! I told them again I am not working so I need the delivery address to be at my home. No response. I sent another query. No response. The delivery date changed to today and I cannot go to work as I don't have a PERMIT!!!! What am I supposed to do ? Well it's in the way there and then my parcel will be dropped off which I expressly asked them not to do . Now someone else can collect it ? That is not fair and if I am not the one collecting then isn't that not legal in terms of the consumer act ??? I am curious right now and I cannot get them to change my address. This is a national lockdown! I am not allowed to travel. What do they expect me to do.