MT
Mohamed T

1 reviews | Active since Jun 2015

02 Jun 2015, 15:54

Superbalist Cancelled Order

After spending hundreds and hundreds of rand as well as referring friends and family to buy on Superbalist, they have cancelled my orders without even consulting with me. <br> <br> Superbalist have accused me of misusing they system. I have convinced many friends and family to purchase from Superbalist and who have spent allot of money. After collecting a sum on my wallet and using it, Superbaist have just cancelled my order. According to the rules and regulations I have in no way misused they service. <br> <br> I have been a loyal customer to them for months and they seem to have no interest in solving my matter. Even after calling all they would tell me is that they tech guys will look into it. <br> <br> No response, phone call or apology. <br> <br> All Superbalist coul say on an online chat was \I am sorry you feel this way

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Replies (1)
Superbalist.com
Superbalist.com's reply02 Jun 2015, 17:01
Official
Hello MohamedTimol,

We really are sorry you feel this way, we will review your referrals and who has signed up from your email and we will be in contact within the next 48 business hours.

Kind Regards,
Chloe Moos
Head of Client Concierge.