Superbalist bad service

Superbalist has a bad delivery service ,I have purchase my items on 23rd November and expected to received my goods in 3-4 days till today did not receive my order.

The worst part is I keep on following up with the and they told me that the order was send to the wrong hub it will take another 2-3 days to do my delivery.

I have already paid for my order but I cannot get my delivery. Bad service ever.