TB
Tegan B

1 reviews | Active since Dec 2016

28 Dec 2016, 17:38

SUPERBALIST - AWFUL SERVICE

<p>Ordered a Christmas gift on the 20th December 2016. </p> <p>Delivery date promised was 22nd December 2016 </p> <p>I have spoken to numerous indivuduls from the superbalist call centre and have been **** to by them all . </p> <p>8 DAYS LATER AND STILL NO PARCEL! </p> <p> </p>

0
Replies (2)
Superbalist.com
Superbalist.com's reply28 Dec 2016, 18:49
Official

Hi Tegan,

Thank you for chatting with me!

As mentioned the couriers have given me information as to when you can expect your delivery. I will follow up with them tomorrow to find out what happened and give you more of an update with proceedings.

Festive wishes and chat soon.

Kind regards _ Claire Gravell _ Client Concierge Specialist

TB
Tegan B's update30 Dec 2016, 20:01
Reviewer Update

Hi,

Extremly happy with the way Superbalist handle the situation.

Parcel arrived today and couldn't be happier.

Thanks for your speedy assistance