AA
Adetutu A

1 reviews | Active since Jan 2013

24 Dec 2015, 10:16

SUPERBALIST! ALWAYS LATE ON DELIVERY!!

Worst shopping site have ever shop from, this will be the second time am ordering clothing from them. The first time delivery took place 2 days after my parcel was schedule to be delivered, the second order am yet to receive it even though i was told it will be delivered on 22/12/2015.<br> <br> Worst path is, they don't communicate with you to let you know about the delays in Delivery, when you call or chat with any of their customer support, they will simply tell you it will be deliver on that same day, you will wait and wait and nothing will come through. This shopping site is a joke.

0
Replies (1)
Superbalist.com
Superbalist.com's reply24 Dec 2015, 10:36
Official
Hello mradetutu,

Our sincerest apologies for the delay with your delivery.

As per our telephone conversation, we have spoken to our courier and they will definitely be delivering to you today. They will also give you a call to ensure delivery takes place once they attempt delivery.

Kind regards,

Robyn van Staden
Client Concierge Specialist