Still useless

I haven’t bought from Superbalist in about 2 years due to poor service. Guess nothing has changed in 2 years. I could not remove credit card info from their site which to me is a massive risk concerning the age we living in. Lisa P, the agent assisting, firstly didn’t read my first request as she decided to send me a guide on what to do - which I clearly stated I could Not delete it and I need their help. Then more nonsense another day later on what to do… Now why not stop wasting the clients time and just action what they asked the first time? This could have been on the first request, now here we are 6 unnecessary emails later. Needless to say, this is just pathetic.