MV
Monique V

1 reviews | Active since Feb 2018

20 Feb 2018, 11:17

Service for damaged Product

Order delivered with scattered glass. I informed Superbalist that I am not able to log a return on the website and require assistance from a Support agent. An immediate reply was provided with assistance to log the return and new product hence I provide the Images. The product was logged and approved within a day and the goods delivered from Cape town in 5days (normal delivery). The 2nd product was spotless.

A great thanks to the support from Superbalist. Thank you Jayd Nortje (Superbalist Support) for handling this with high priority.

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