********! Horrible Service

Well, being late on delivery is one thing, but *****ing from consumers is just absolute *******. I qualified for free shipping and instead selected an express delivery (Express Fee Included) for my stuff to arrive the next day. I placed my order on the 29th of October 2021, it arrived on the 6th of November 2021.

During this period I have called them 3 times and the person behind the phone tells me 1 thing, "we will escalate this to the financial department, I'm sorry Mr. Makaba".

Now, I (the customer) must follow up with my delayed order and also ask for my extra fee refund and to date I haven't heard from Superbalist about this.

I don't know what changed over there but they need to re-evaluate. The business is pretty much a **** at this point.