Santa is very very late this year ...

<p>I ordered items that were scheduled to be delivered today the 23rd of December. I received a call from Mr D saying at 4:30pm saying that the package was at the wrong branch which was Bryanston and needed to be at the Rivonia branch for a delivery to Sunninghill. I was then told that this would delay everything by for days. Really???? A distance of not more than 10km's? I wish I could delay Christmas by 4 days. So now I don't have the package and I need to wait for a refund. Surely there had to have been a way to resolve this without this hassle. Surely somebody that works there is capable of going the extra mile in the name of customer service bit maybe that's asking for too much. Anyways I will just have to wait patiently for my refund and oh yes will remember to never support superbalist again. I will take great pleasure in spreading the word about this horrific experience. Order number ********** </p>