******* service
<p>till now i am still waiting for one on the two ladies who's names start with L to call me bac**** i called you guys this mornig at 7:20 while my order status was still "In prossess" to cancel it before it got dispatched. you guys told me my order has a suspicious transaction on it and you will need to follow up with my bank! inext thing i recieve a notification that my order is being packaged! i call you guys again and the ladies are unreachable they will call me back! after 30 minutes i call again the ladies are not at their desks. 30 minutes later i get a notification that my order has been dispatched from the warehose! at this point i cannot cancel my order but i have to wait for it to come to me the return it! this whole process will take prodable 2 weeks before i get a refund where as i called in time to cancell my order before it was dispated!! i will never do business you you people. your customer service is nonsense! i just want my money back so i can move on with my life</p>
Hi Thabang,
Thank you for taking our call.
So sorry about the experience you have had thus far dealing with your order.
As per our telephonic conversation, we will rectify this for you going forward. You will receive an email documenting our conversation.
I hope that I have somehow restored your faith in us.
Kind regards_Kauthar Bedford_Client Concierge Specialist_
Hi Thabang,
Thank you for taking our call.
So sorry about the experience you have had thus far dealing with your order.
As per our telephonic conversation, we will rectify this for you going forward. You will receive an email documenting our conversation.
I hope that I have somehow restored your faith in us.
Kind regards_Kauthar Bedford_Client Concierge Specialist_