Repeatedly Delivering Wrong Shoe Sizes

I'm extremely disappointed with Superbalist.com's persistent errors. Despite previous issues, I've experienced another sizing mistake.

Previous Incident: - Order number: ***2 (2nd Dec 2024) - Ordered size 10, received size 7 - Despite being available on the website, Superbalist claimed they didn't have the correct size in stock - I was offered a refund with a lesser discount than originally received

Current Incident: - Order number: ***0 (24 April 2025) - Ordered size 11, received size 12.5 - Now the size 11 is out of stock, and I've missed out on the special price

Request: I urge Superbalist to improve their inventory management and order fulfillment processes to prevent such errors. I expect a higher level of service, especially considering the special prices offered.

Conclusion: This repeated issue has led to frustration and inconvenience. I hope Superbalist.com takes necessary steps to rectify this and provide better customer service.