Rejected returns

Be careful of the third party agents called Superbalist.com . They are there to make money and not do what they say. I recently ordered wrong Mac makeup. My wife wanted powder and l didn't realize l was ordering concealer because my main focus was on the code which is NW43. On arrival my wife phoned and told me they delivered concealer because she realized the boxes were too small. I quickly checked on their returns policy which states l quote " a beauty product or fragrance which has been used. Since the product was not even opened from their original boxes they went on to reject the return. I queried and they rejected again. They never gave me a good return why they were now not working according to their returns policy. I have noticed they rather lose a customer than lose that little commission that they have received. Good luck to anyone who intends to use them. As for me l am sitting with some concealer that my wife will never use. Money wasted. Deleting my profile soon.