Product received opened and unsealed

<p>I took to Twitter to voice my unhappiness when I received the Draenor Woll Harrington jacket in my order 717293 opened and unsealed. The response was speedy and I received a friendly call from the Client Concierge team which somewhat salvaged this experience.</p> <p> </p> <p>Part of the online shopping experiencd is opening your product but this was taken away from me when the product arrived opened and unsealed. The package looks cut opened, and there was a lot of extra room inside the plastic packaging (refer to pics already emailed). Upon further expection, it would appear that the plastic package was opened, and the jacket removed and then repackaged poorly. Could it be possibly that this was a returned soiled package? </p> <p> </p> <p>I look forward to a speedy response and resolution to my problem. As this is not the level of service I've come accustomed to, as you can see I've spent a considerable amount with superbalist over the last few months.</p> <p> </p> <p>Lastly, as part of order 717293, the sneakers I ordered are too small, do I log a return for both products and return them together or return them individually? As I really dont want to go through the hassle of your returns process twice.</p>