Poor service

On the 26th April 2020 l purchase 4 items from Superbalist online was given order number #*** and got a delivery date of the 12th May 2020.

When l logged on to the app on the 11th May 2020 to track my order, it said parcel lost in transit then later on that parcel was rescheduled for delivery.

On the 12th May 2020 Superbalist courier did not deliver my order then later on the day l got a message saying order will be delivered on the 13th May 2020 before 15:00 pm.

On the 13th May 2020 around 12:00 pm my order arrived and l asked the driver to please wait whilst l check if everything is in the parcels(two boxes) the driver then said everything is in the boxes and he cannot wait so he then left.

When l checked the parcels in the house 3 items out of the 4 items were delivered item(3301 Slim Firro Stretch Denim) is missing.

So due to the covid-19 Superbalist call centre have temporarily disconnected the phones and they are working remotely and no can call the driver to check if the parcel in still in the vehicle.

I am very disappointed with your service after waiting for my parcels still you guys got it wrong don't think l will ever purchase from your app going forward cause your courier service is very bad.