POOR DELIVERY SERVICE

I’ve always had a great experience with delivery from Superbalist. My current one was set to be delivered on Monday the 27th of August. I took special time off to receive the order only for it to be rescheduled to the 28th. On the 28th I arranged for someone to receive the order yet again the order was not delivered and now has a status of “Could not deliver please contact Superbalist client concierge”

I’ve logged to support requests with no response. The service being received is abysmal and I am still yet to receive my order!