KK
Khulekani K
1 reviews | Active since Aug 2021
04 Apr 2022, 16:20
Poor Customer Service
I have lost patience I had requested a refund on a item that I didnt collect at the collection point with superbalist.com a week before last week and I had been told that my refund will be processed I must wait for up to 5 working days for it to reflect on my account but up until today I havent received that as we have already started a new week, I have been making follow ups with them but I am not getting any responses with regards to payment of the refund since last week I am ****ed now
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Khulekani K's updateReviewer Update
05 Apr 2022, 10:06 Good morning
This is frustrating because this is the second time I am being told that the refund had been processed to be paid into my account I should wait for up to 5 days again clearly I have to wait for 10 days because the first time the 5 days period passed last week Friday, I am very disappointed by the way this issue had been handled for me it shows a lack of customer service.
This is frustrating because this is the second time I am being told that the refund had been processed to be paid into my account I should wait for up to 5 days again clearly I have to wait for 10 days because the first time the 5 days period passed last week Friday, I am very disappointed by the way this issue had been handled for me it shows a lack of customer service.
KK
Khulekani K's update05 Apr 2022, 10:06
Reviewer Update
Good morning
This is frustrating because this is the second time I am being told that the refund had been processed to be paid into my account I should wait for up to 5 days again clearly I have to wait for 10 days because the first time the 5 days period passed last week Friday, I am very disappointed by the way this issue had been handled for me it shows a lack of customer service.
This is frustrating because this is the second time I am being told that the refund had been processed to be paid into my account I should wait for up to 5 days again clearly I have to wait for 10 days because the first time the 5 days period passed last week Friday, I am very disappointed by the way this issue had been handled for me it shows a lack of customer service.