Please refund me - I need this today!!!!!

It saddens me to complain on HP about you because your service is usually brilliant. Yesterday I queried a refund from a canceled order. You sent POP for one of the many items on the list.

I’ve emailed you and personal consultants about this. I haven’t a response. Today is day 5 for the refund. My bank says it’s not even released on your side.

So my resolution is: transfer the money with remediate effect within the next couple of hours. Please don’t tell me about the standard operating procedures. I don’t care. Please make a plan. The order number is present in all my comms sent yesterday and this morning.