1 reviews | Active since Sept 2018
Package out for delivery for 7 days each day to incorrect address!
I am very sad that it has come to the point where I have to rate my favorite online store 1 star on hellopeter but Superbalist you leave me no choice. I placed an order on 26 May 2020 and once the order was complete I realised the delivery address was incorrect when I saw the confirmation email (which cannot be anything more than 2 minutes), I Then immediately tried to call the call centre as there was no way they could have actioned the order. It turns out I could only email which I then did. The reply I got was not accommodating to helpful at all. Since the 27th till today on each day I get a call from a delivery guy to say he is at the incorrect address. I then end up explain to the delivery guy the situation and says he will speak to his manager to contact me to correct the delivery address. I think this is absolutely disgusting that these guys have to waste their time and effort everyday and go out to the incorrect address. I just got another SMS to say that it is out for delivery to the incorrect address again... SERIOUSLY??! Please assist, I beg you.
x Disappointed loyal customer
