Not so superbalist..

So I ordered online, and accidentally routed 2 orders to the incorrect address, so I immediately decided to send a lot of emails in an attempt to cancel the orders, a fruitless exercise. I further called. And the many consultants promised to cancel the order. Hours later they delivered both orders. So I had to log a return.

Unfortunately on the day of collection I couldn't be at the pick up address. I proceeded to call and cancel both orders. Which they didn't do because hours later I got a that they were at that delivery to collect one of the orders.

So it seems that consultant had only cancelled 1 order. On low and behold, another collection was scheduled for today and only 1 order was listed and not even the full order even though I never even opened their delivery. So I exercised further patience and called again, and this time, the consultanat hung up the call on me. Like, how rude!

So as it stands, it seems I will take the fall financially even though I wet above and beyond to cancel the order tof from initial delivery and everyone was not attending to my requests.