Not so Super balist after all

So, I placed and order. Before I placed the order, I went to the account profile to update my address. I could only see my contact number, name and e mail address. My mail addresses weren’t visible. I thought that the interface would enable me to select an address to send the item to. Nope, that did not happen and when I called to change my address, I am told it can’t happen. Now this is not my fault. The process flow is flawed as well as the superbalista GUI. Not sure why usability is not tested before systems go live and now I must pay the price. And the business is not adaptable. Those that don’t adapt , die.