Not a balistic service

Superbalist.com certainly takes the cup when it comes to poor customer service.

Sadly, this is the exact opposite with their sister-online stores (Takealot & MrD Food).

From placing an order twice and have it cancelled without consultation is absurd to say the least.

Having placed an order prior initial lockdown, following it up with them is a drag while escalating it to their social media accounts I was served with a generic response.

As a sign of remorse for dropping the ball, they issued discount codes for checkout on my next purchase but then again these are restraint by T&Cs - what is the use?